Privacy Policy
Last Updated: February 4, 2026
Introduction
This Privacy Policy describes how Heasy ("App", "we", "us", or "our") collects, uses, stores, and protects your personal information. By using our App, you agree to the collection and use of information in accordance with this policy.
Information We Collect
1. Account Information
When you create an account, we collect:
- Email address
- Password (encrypted)
- User type (Home Buyer or Real Estate Agent)
- Account creation date
2. Profile Information
For Home Buyers:
- Full name (optional)
- Phone number (optional)
- Preferred zip codes for property search
- Price range preferences (minimum and maximum)
- Bedroom and bathroom preferences
- Lot size preferences (in acres)
- Preferred property types
- Preferred listing statuses
For Real Estate Agents:
- Full name
- Email address and phone number
- Office address
- Professional photo (optional)
- Real estate license number and licensed states
- Brokerage name
- Years of experience
- Professional specialties
- Zip codes served
- Languages spoken
- Professional bio
- Website URL (optional)
3. Usage Information
We collect information about how you interact with the App:
- Properties you view and swipe on
- Properties you save/like
- Search preferences and filters applied
- Messages sent and received
- Time and date of activities
- Device information (type, operating system)
4. Communication Data
- Messages exchanged between buyers and agents
- Message timestamps
- Read/unread status of messages
How We Use Your Information
1. To Provide Our Services
- Display personalized property listings based on your preferences
- Connect buyers with real estate agents
- Facilitate communication between buyers and agents
- Save and organize your favorite properties
- Match agents with potential leads in their service areas
2. To Improve Our Services
- Analyze app usage patterns to enhance user experience
- Improve property matching algorithms
- Optimize search and filtering functionality
- Develop new features based on user behavior
3. To Communicate With You
- Send account-related notifications
- Respond to inquiries and support requests
- Provide updates about app features (if you opt-in)
Data Storage and Security
Data Storage
- All user data is stored securely using Supabase, a secure cloud database platform
- Authentication handled through Supabase Auth with industry-standard encryption
- Passwords are encrypted and never stored in plain text
- Data stored on secure servers with regular backups
Security Measures
- Secure authentication using industry-standard protocols
- Encrypted data transmission (HTTPS/SSL)
- Row-level security policies to protect user data
- Regular security updates and patches
- Access controls limiting data access to authorized personnel only
Data Retention
- Account information retained while your account is active
- You may request account deletion at any time
- Upon deletion, personal information removed from active databases
- Some data may be retained in backups as required by law
Data Sharing and Disclosure
Within the App
For Buyers:
- Your saved/liked properties are visible only to you
- Your messages are visible only to you and the specific agents you communicate with
- Your profile preferences are used internally to match you with properties
For Agents:
- Your profile information is visible to buyers when they view properties
- Your contact information is visible to buyers who express interest
- Lead information visible only to you
Third-Party Services
We use the following third-party services:
- Supabase: Database hosting, authentication, and backend services
- Expo: App development and deployment
- AsyncStorage: Local device storage (non-sensitive data only)
Legal Requirements
We may disclose your information if required by law or in response to:
- Valid legal processes (court orders, subpoenas)
- Government requests
- Protection of our rights, property, or safety
- Protection of our users or the public
Your Rights and Choices
Access and Update
- Access and update your profile information through the App's settings
- Modify your search preferences and filters at any time
- Update your communication preferences
Data Deletion
- Delete your saved/liked properties at any time
- Delete individual messages or conversation threads
- Request full account deletion by contacting support
Data Portability
- Request a copy of your personal data in a structured format
- Contact us to request your data export
Children's Privacy
Our App is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.
Property Listing Data
Property listings are provided by Multiple Listing Services (MLS) and real estate agents. We display property information as provided by listing agents and MLS providers. Property data is subject to MLS terms and conditions and may be updated or removed based on availability.
Disclaimer: We are not responsible for the accuracy, completeness, or timeliness of property listing information. All property data should be independently verified.
California Privacy Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know whether personal information is sold or disclosed
- Right to opt-out of the sale of personal information (Note: we do not sell personal information)
- Right to deletion of personal information
- Right to non-discrimination for exercising your CCPA rights
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the App and updating the "Last Updated" date. Your continued use of the App after changes are posted constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please visit our Contact page.